Probability Scores on a Forecast… Why Not Just Use Emoticons?
What is more serious, honestly accountable and credible: the ‘% likelihood to close’ or a smily-face? Personally I can’t see the difference. They both indicate much more about the mood of a sales person than they do about any customer’s intention to buy. Who can defend this thing as being a meaningful, high-quality metric?
For the sake of argument…
Let’s say that CRM software could be better than it is today… What would you do?
Out of the way
My take on blogging: The best work comes from the people who take time to respond. When an erudite scribe takes time to form their thoughts they usually outshine most of the blowhards who start the arguments. Even worse, the blowhards are often trying to mix it up in hopes of a response. They’ll say […]